At NexFM LLC, we are committed to providing professional, accurate, and reliable accounting services. Because our services involve professional time, expertise, preparation, and customized work, refunds are subject to the terms outlined below.

1. General Refund Policy

Payments made to NexFM LLC are generally non-refundable once work on the requested service has begun or the service has been completed.

We encourage clients to review the scope of services, pricing, and engagement terms carefully before making payment.

2. Cancellation Before Work Begins

If you cancel a service before NexFM LLC has started any work, you may be eligible for a full refund.

To request cancellation, please contact us as soon as possible at:

Email: info@nexfmllc.com
Phone: +1 551-320-9043

3. Cancellation After Work Has Begun

If work has already started but has not been completed, NexFM LLC may issue a partial refund based on the portion of the service that has not yet been performed.

Any amount attributable to work already completed, professional time spent, consultations provided, research performed, documents prepared, or other services delivered will not be refundable.

Refund eligibility and the refundable amount will be determined based on the applicable service agreement and the work completed as of the cancellation date.

4. Completed Services

Once an accounting, bookkeeping, tax, payroll, consulting, reporting, or other professional service has been substantially or fully completed, payments for that service are non-refundable.

Client dissatisfaction alone does not automatically qualify a payment for a refund when the agreed-upon service has already been performed.

However, if you believe there has been an error or issue with our services, please contact us so we can review the matter and, where appropriate, work to correct it.

5. Tax Preparation and Filing Services

Fees related to tax preparation may become non-refundable once preparation of the applicable return has begun.

Once a tax return, filing, registration, application, or other document has been submitted to a government authority or third party with the client’s authorization, fees associated with the completed work are non-refundable.

Government filing fees, taxes, registration fees, penalties, and other third-party charges that have already been paid or incurred on the client’s behalf are also non-refundable unless the relevant third party issues a refund.

6. Monthly or Recurring Accounting Services

For bookkeeping, payroll, accounting, advisory, or other recurring services, cancellation will apply to future service periods.

Payments relating to a billing period in which services have already been provided or work has already begun are generally non-refundable.

Clients should submit cancellation requests before their next billing date to avoid charges for the next service period.

7. Duplicate or Incorrect Payments

If you believe you were:

• charged more than once;
• charged an incorrect amount; or
• charged for a service you did not authorize,

please contact us promptly.

Verified duplicate or erroneous charges will be corrected and, where applicable, refunded to the original payment method.

8. Refund Requests

To request a refund, please email info@nexfmllc.com and include:

• Your full name or business name;
• Invoice or transaction number;
• Service purchased;
• Date of payment; and
• Reason for requesting the refund.

We may request additional information to verify the transaction and evaluate your request.

9. Refund Processing

If a refund is approved, NexFM LLC will initiate the refund to the original payment method whenever reasonably possible.

Approved refunds are generally initiated within 7–10 business days. Your bank, card issuer, or payment processor may require additional time for the refunded amount to appear in your account.

10. Chargebacks and Payment Disputes

We encourage clients to contact NexFM LLC before initiating a chargeback or payment dispute so that we have an opportunity to investigate and resolve the matter.

Initiating a chargeback does not automatically establish entitlement to a refund.

11. Exceptions

NexFM LLC reserves the right to review refund requests individually and may provide refunds, credits, or other remedies where appropriate.

Nothing in this Refund Policy limits any rights or remedies that cannot legally be waived under applicable federal, state, or local law.

12. Changes to This Policy

NexFM LLC may update this Refund Policy from time to time. Any changes will be posted on our website with an updated effective date.

13. Contact Us

For questions, cancellations, or refund requests, please contact:

NexFM LLC
191 Lefante Way Ste 116
Bayonne, NJ 07002
USA

Phone: +1 551-320-9043
Email: info@nexfmllc.com